We're proud to share that Radikal has been promoted from Premier to Platinum in the Shopify Partner Program, the highest of Shopify's five partner tiers.

‍

Platinum isn't something you sign up for. Shopify ranks its partners purely on commercial impact: the merchants a partner brings to the platform and grows over time. Certifications don't factor in; results do. Platinum sits at the very top, reserved for partners operating at enterprise scale with sustained, measurable impact over years. Today, just 122 agencies worldwide (and 36 in Europe) hold it. From our base in Antwerp, we're now one of them.

What Platinum actually means

Shopify reserves its top tier for the agencies it works most closely with. In practice, that gives the brands we partner with three concrete advantages:

• Strategic collaboration with Shopify. Platinum is the only tier that unlocks joint growth planning with Shopify's teams, the deepest level of partnership Shopify offers. We bring that directly into our clients' roadmaps.
• Priority access to Shopify's teams. Faster answers, senior support, and a direct line when it matters most on a project.
• Enterprise-grade delivery. The recognition reflects a proven track record on complex builds, platform migrations, and B2B and unified-commerce projects.

A tier badge doesn't build a store. Outcomes do. What makes Platinum mean something is that Shopify awards it on results alone, measured over years. So this isn't really our recognition; it belongs to every client who trusted us with the work that earned it. Those brands range from Belgium's leading music festival to one of its biggest football clubs. About as far apart as two businesses can be, with one thing in common: they couldn't afford to get commerce wrong. What I'm most excited about is what it unlocks: planning growth directly alongside Shopify's teams, and putting that straight to work for the brands we build for.

Karel Cardinaels, Co-founder & CEO at Radikal

What it means for our clients

Nothing about our day-to-day changes, except that the relationship we've built with Shopify keeps getting stronger, and that strength flows straight into the work we do for you. Deeper support, a closer line to Shopify, and a partner Shopify itself ranks among the best in the world.

This milestone belongs to a lot of people. To our co-founders Raf and Dietlev: what began nine years ago as three former Flash developers jumping into the deep end somehow led here. To Koen and Marc, our early shareholders, who believed in the story before there was much to show for it. To the whole Radikal team, who do the work that earns recognition like this. And to every client who has trusted us with their store: this is as much yours as it is ours. Thank you.

‍

Planning a build, a migration, or a new phase of growth on Shopify? Let's talk.